Shipping & Return Policy
All orders are shipped within 24 hours. Please allow 3-5 business days for delivery. Some orders may arrive much faster. All orders will receive tracking information via email so you can track you package.
International shipping available via USPS
Hassle-free Returns and Exchanges
Easy 30-Day Returns Policy
We care about your satisfaction. If you are dissatisfied with your purchase for any reason, you may return it to FiveTheGamer within 30 days of the purchase date.
Returned merchandise must be in new and sellable condition. Please make sure the merchandise is in it's original packaging with all of it's original contents.
All returns/exchanges will be subject to inspection before a refund can be issued. Once approved, you can expect a refund to your original method of payment within 7 business days. We require that you pay for the return shipping cost as we do not charge restocking fees.
Special order products are non-returnable and non-refundable.
Note: Warranty issues are covered by manufacturer warranties - not us. If something is wrong with your product beyond the 30 days (from purchase date) we can help you get in touch with the manufacturer to get things sorted out.
If you need to make a return just contact us and we will send you an RMA number to put on the box - that way when we get it back, we'll know it was from you.